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Challenge

Car wash businesses across South Africa often struggle to build customer loyalty and track repeat visits. Most operate without any formal rewards system, missing out on opportunities to engage clients, measure performance, or offer consistent incentives. Managing multiple branches and identifying high-performing locations or loyal customers was also a manual, disconnected process.

Customers scan a unique QR code at each visit to earn stars — no cards or apps required.
Businesses can define custom reward levels and automate them based on number of visits.
Each car wash location has its own dashboard while the main account oversees all branches.
Real-time reports show top branches, most active clients, and overall growth.
Customers can track their stars digitally, replacing traditional stamp cards with a smarter, mobile-friendly system.

Solution

Shine Star Rewards is a smart, QR-powered loyalty platform designed specifically for car wash businesses. We developed a seamless system where customers scan a QR code upon arrival, earn stars with each visit, and unlock rewards set by the business. Each branch can manage its own rewards, track activity, and view customer data through a clean, branded dashboard.

The platform also supports multi-branch control, check-in verification, automated rewards, and performance insights — making it easy to drive retention, recognize loyal customers, and boost revenue without manual tracking. Whether customers sign up or choose guest check-in, Shine Star delivers a user-friendly experience that keeps them coming back. Try it in action: Visit Shine Star Rewards →