Transforming Parliamentary Meeting Accessibility: A Case Study on the South African Parliament

The Parliament of the Republic of South Africa faced significant challenges in making their cloud-streamed meetings accessible and user-friendly for the public. Previously, these meetings were scattered across various platforms such as YouTube, Facebook, and Twitter, causing fragmentation and difficulty for users in finding and engaging with the content. To address these issues, we developed a comprehensive application that centralizes all parliamentary meetings into a single, user-friendly hub, akin to a Netflix for meetings.

The Challenges of Fragmented Streaming

Scattered Content Parliamentary meetings were spread across multiple social media platforms, making it cumbersome for users to search for past meetings, view upcoming sessions, and access live broadcasts.
Search Difficulties Users struggled to find specific meetings due to the lack of a unified search function, leading to inefficiencies and frustration.
User Engagement The disjointed nature of the content limited user engagement and made it difficult to build a cohesive viewing experience.

Impact and Benefits

The implementation of this application has significantly improved the accessibility and user experience of parliamentary meetings for the public. Key benefits include:

Centralized Access Users can now find all relevant meeting information in one place, reducing the time and effort required to stay informed about parliamentary proceedings.
Enhanced Searchability The advanced search function allows users to find specific meetings quickly, improving overall efficiency.
Increased Engagement Features such as liking and favoriting meetings encourage users to interact more with the content, fostering greater public engagement.
Improved Support The reporting feature ensures that any technical issues are promptly addressed, maintaining a high-quality user experience.

Click on this link to sign up and watch parliamentary meetings

Our Solution: A Unified Meeting Hub

To tackle these challenges, we developed a dedicated application designed to centralize all parliamentary meetings into a single, easy-to-navigate platform. Here are the key features and benefits of our solution:

The application features an intuitive, Netflix-like interface where users can register an account to access all parliamentary meetings. This includes upcoming, live, and completed sessions.

Users can search for meetings using any metadata such as meeting title, date, time, or keywords. This powerful search capability ensures that users can quickly and easily find the specific meetings they are interested in.

Each meeting entry includes detailed metadata, such as the duration, and the agenda. This information helps users understand the context and content of each meeting at a glance.

The application includes a section for users to report any issues or glitches they encounter. These reports are sent directly to the technical support team, who can then promptly address and resolve the problems.

Users can like and favorite meetings, allowing them to easily access their preferred content and stay updated with important discussions. This feature enhances user engagement and provides a personalized experience.

By consolidating all meetings into a single platform, users no longer need to navigate multiple websites or social media channels. This streamlines the process of accessing parliamentary meetings, making it more efficient and user-friendly.

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